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Showing posts with label Thunderbird. Show all posts
Showing posts with label Thunderbird. Show all posts

Monday, September 3, 2018

[SOLVED] - Thunderbird Could Not Get Password - Fix for Ubuntu/Linux

If you have been getting the following error "Thunderbird Could Not Get Password," and because of this have been unable to log into your Email Account or Send Emails, you can try the solution below that worked for me.

>> Close your Thunderbird Email Client. Goto your Home folder and Press CTRL+H to view hidden folders, or in your Menu, goto View >> Show Hidden Files.

[SOLVED] - Thunderbird Could Not Get Password for Ubuntu
Click on image to enlarge
>> Click on the .thunderbird folder.

[SOLVED] - Thunderbird Could Not Get Password for Ubuntu
Click on image to enlarge
>> Click on the shbh8pem.default folder.

Click on image to enlarge
>> DELETE the following two files as highlighted in the image above:
  • cert8.db
  • key3.db 
>> Now OPEN Thunderbird and press F5 to Send/Receive Emails. If it prompts for a password enter it.

>> Try SENDING an Email from. If it prompts for a password enter it.

>> If the above solution doesn't work, RESTART your system, and repeat the steps above.

>> Your problem should have been resolved now.

Friday, June 2, 2017

[SOLVED] - Unable to Delete Messages in Thunderbird Email Client

If you cannot delete messages in Thunderbird, it may be caused by a corrupted trash folder.

Here is how to delete the corrupted trash folder and create a new one:
  1. First, open your Profile folder:
     
    • At the top right of the Thunderbird window, click the menu button 
      New Fx Menu , then select Help, and then Troubleshooting Information. The Troubleshooting Information tab will open.
    • Under the Application Basics section, click on Open Directory. A window with your profile files will open.
  2. Close Thunderbird.
     
  3. Open the Mail (or ImapMail) folder in your file manager (according to whether you are using POP or IMAP with the affected account).
     
  4. Open the folder with your incoming mail server name (something like imap.googlemail.com or pop.googlemail.com).
     
  5. Select the Trash and Trash.msf files and delete them. In some accounts, these may be named Bin or Deleted.
     
  6. Restart Thunderbird.
     
    • If you are using IMAP, a new Trash folder will be automatically created by Thunderbird.
    • If you are using POP:
       
      1. In the folder list, right-click on your account name and select New Folder....
         
      2. Enter Trash as folder's name and confirm by clicking on Create Folder.
The trash will reappear and you will be able to delete mail again.

Source: https://support.mozilla.org/en-US/kb/cannot-delete-messages

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